Indicative Product
OJO (On the Job Observation)
Purpose
It’s a 360 hands-on approach
- To construct/create a true picture on how each Department works (Sales, Logistics etc)
- To underline the true need of strengthening the abilities of executives and construct a tailor-made education plan for each company
- To construct/create necessary steps for efficient and effective duties perform
Challenges
- Absence of objective image on how a Sales Department works
- Added value actions (productivity increase) are not performed due to limited time
- Absence of optimized selling techniques
- Absence of systematically recording opportunities to improve people and their actions (45%)
- Unable to identify real customer needs (50%)
- Lack of balance between achieving immediate goals and creating a collaborative relationship with the customer (28%)
Methodology
- Stage 1: Expectations and goals identification
- Stage 2: Design plan
- Stage 3: Diagnose of improvement opportunities
- Stage 4: Action implementation
- Stage 5: Sustain for future condition
Benefits
…